Meet WOOGO, the AI Chat Assistant
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Meet WOOGO, the AI Chat Assistant
We built a virtual assistant to improve Woo’s Customer Service
Telco
10.24.2025
500k Savings
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High Call Volume
Customer service teams were overloaded with calls, with a 55% handover rate to human agents
Scattered Information
Outdated and fragmented Internal databases make it difficult to provide consistent and fast answers
Long response time
Clients often faced delays and inefficiency, leading to slower resolutions and higher support costs
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